Frequently Asked Questions
STEP or IGES for the 3D model, plus a 2D drawing in PDF wherever the part has tolerances or a cosmetic requirement. X_T and native SolidWorks files also work. If you only have a physical sample rather than a 3D file, send it to us and we will advise what else is needed.
Standard first-batch MOQ for new molded parts is 500 pcs. Smaller first batches are possible with an adjusted tooling cost. Repeat orders follow your demand, and for multi-part assemblies the MOQ applies per part — we quote the full BOM as one number.
25 to 30 days for mold build, then first-article samples and the first production batch about 14 days after you approve them. Simple single-cavity tools run at the fast end; multi-cavity or tight-tolerance tools at the slow end. We put the schedule in writing before you pay the tooling deposit.
Yes. Four assembly lines handle ultrasonic welding, screw and snap assembly, adhesive bonding, hardware insertion and functional testing. We also do retail packaging and export cartoning, so goods leave as a finished unit — barcodes, labels and carton marks to your warehouse or retail specification.
Yes. We sign an NDA before receiving your drawings. Tooling manufactured for your project belongs to you: you pay for it once, the mold only ever produces your components, and it can be transferred to another manufacturer at your request. These terms are written into your quotation, not agreed verbally.
Garage Smart is our own brand. It is why our quality standard follows retail-grade requirements rather than prototype standards. It runs on its own line allocation, separate from the capacity reserved for OEM orders. Your drawings, BOM and tooling never enter that production, and they are fully protected under our signed NDA.
