Frequently Asked Questions
For current SKUs, the sample is out of shelf and the mass production will be ready around 2-4 weeks. For most of our customization products, it normally takes 25-30 days for a new mold, 7 days right after to get the testing sample and 2-4 weeks once sample is ready for mass production.
We have 10 CNC machine, the tolerance is +-0.02mm, and 7 high speed CNC machine, the tolerance is +-0.002mm.
According to the order quantity, we will choose the economic and speedy shipment for your option. We can do Courier, Air shipment, Sea shipment and combined land&sea shipment, train transportation depending on your destination and the degree of urgency you need the goods.
EXW/FCA/FOB/CFR/CIF/DDP/DDU
Our payment term is 30% deposit in advance, 70% balance paid against the copy of B/L OR before shipment for air shipment/express shipment.
T/T, Western Union and PayPal are our usual payment method. L/C at sight has monetary limitation. If you prefer other payment options, please contact our salesperson.
USD, EUR, GBP, RMB
A shipping confirmation email with tracking number will be sent to you as soon as the order is shipped out.
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